Overview
Delenta 2.0 brings data-driven clarity to your coaching operations through the Insights and Reports engine. This powerful feature eliminates manual tracking spreadsheet headaches by providing visual dashboards, trends, and key performance indicators (KPIs).
With these metrics, you can easily measure engagement, demonstrate tangible return on investment (ROI) to corporate sponsors, optimize program delivery, and understand coach utilization across your organization.
Who this is for
Multi-Coach Organizations and Enterprise Admins: Full access to all administrative reports, cross-team performance tracking, and aggregate corporate engagement data.
Independent / Solo Coaches: Access to customized, single-coach variations of activity, delivery, and outcome tracking to scale their private business smoothly.
Note: Access permissions vary by role. Admin roles can view aggregate platform metrics, while assigned team coaches can only view insights corresponding to their directly managed clients.
Solo/Individual coach accounts will only have access to the Performance Overview report, which is an aggregation of the program delivery, client and coach activity and Program Impact reports
Step-by-Step Instructions
Step 1: Navigating to Insights
Log into your Delenta dashboard.
Look at the left-side navigation panel and click on Insights .
You will be greeted by the Overview Page, with three specialized secondary tabs: Overview Report, Program Delivery Report, Coach & Client Activity Report, and the Impact Report.
Now let's take a deep dive into each of these reports:
Performance Overview Dashboard
Managing a coaching practice or multi-coach organization involves keeping a close eye on engagement, tracking session fulfillment, and identifying when a client might need a little extra attention.
These data points update automatically based on your scheduling and attendance tracking, saving you from manual spreadsheet data entry and giving you a clear view of your business health at a glance.
Understanding the Program Delivery Report in Insights
Delenta’s Program Delivery Report provides multi-coach organizations and solo practitioners with an internal health check on session completion, engagement tracking, and client progress across all active coaching packages. Instead of relying on fragmented logs, this interactive dashboard aggregates real-time metrics to highlight program fulfillment and pinpoint inactive or at-risk coaching relationships early.
Who this is for
Multi-Coach Organisations & Enterprise Admins: To filter and track macro performance across varied cohorts, corporate accounts, or individual staff members.
Understanding the Coach & Client Activity Report
The Coach & Client Activity Report provides administrative operations managers and team leaders with a comprehensive view of team workloads, scheduling health, and client distribution across your coaching business. Instead of manually cross-referencing multiple team calendars, this report automatically aggregates internal metrics to help you balance your roster, keep track of upcoming commitments, and proactively spot clients who might be falling behind.
Who This Is For
Multi-Coach Organisations & Enterprise Admins: Full operational access to balance rosters, check team utilization, monitor scheduling data, and manage client distributions among multiple coaches.
Understanding the Program Impact Report
The Program Impact Report is an invaluable tool for proving the tangible value of your coaching services. Built specifically to help you measure outcomes and demonstrate clear program success, this dashboard transforms qualitative client transformations into solid, quantitative insights. Whether you are reporting back to corporate sponsors or reviewing your organization's effectiveness, this data gives you exactly what you need to showcase the real ROI of your coaching journeys.
Who this is for
Multi-Coach Organisations & Enterprise Admins: Perfect for gathering data to present to HR managers, stakeholders, or corporate sponsors who fund executive development cohorts.