Overview
Delenta allows you to integrate your own Outlook (Microsoft 365/Live) or Google (Gmail) email account to send system-generated emails—like notifications, appointment reminders, or client updates—directly through your email domain.
This ensures:
Higher email deliverability
Better client trust with familiar email addresses
Improved compliance with branding and privacy standards
Integration Options
You can connect one of the following:
Google (Gmail / Google Workspace)
Outlook (Microsoft 365 and Outlook Live)
Custom SMTP server
Steps to Connect Your Email
Google / Gmail
Go to your Delenta Integrations page and scroll down to find SMTP Integration
Enable "Add Gmail" toggle switch
A secure Google login window will open.
Select the Gmail account you want to connect.
Grant permissions when prompted (sending emails, read-only email access).
Once successful, you’ll see your email listed under Connected Accounts.
Emails sent from the platform will now appear to be sent from your Gmail address.
Note: The FROM name that will be displayed on email will be the Account Name saved on your Delenta account.
Outlook / Microsoft 365
Go to your Delenta Integrations page and scroll down to find SMTP Integration
Enable "Add Gmail" toggle switch
A secure Microsoft login window will appear.
Enter your credentials and approve requested permissions.
The system will confirm a successful connection and list your email under Connected Accounts.
Emails sent from the platform will now be routed via your Outlook account.
Note: With Outlook accounts, the FROM name that will be displayed on emails will be the Outlook Mailbox name.
SMTP Server
Go to your Delenta Integrations page and scroll down to find SMTP Integration
Enable "Add SMTP Server" toggle switch
Fill out the form with your SMTP details:
SMTP server (eg:smtp.yourdomain.com)
Port: (Usually 587 or 465)
Username: (Your email address)
Password: (Use an App password if your provider supports 2FA), otherwise it will be your email password.
Choose the 'From Email' that client will see.
Click Save. The system will confirm a successful connection.
Click 'Send Test Email'
When you are ready to enable the connection. Click on Enable toggle switch at the top of the SMTP settings pop-up
How Emails Are Sent
Once connected, system-generated emails (e.g., appointment reminders, status updates, invoices) will be sent using your authenticated email address, ensuring:
Delivery through your domain’s servers
Full visibility in your "Sent" folder
Improved deliverability and client trust
Disconnecting Your Email
To remove an integration:
Go to your Delenta Integrations page and scroll down to find SMTP Integration
Turn off the toggle switch next to your connect integration.
Confirm disconnection
If you have connected using a custom SMTP server, then click on the Settings button next to SMTP server option. Once on the SMTP settings pop-up, use the disable toggle switch to confirm the disconnection.
After disconnection, the platform will revert to the default system email address- info@delenta.com