1. Why does my logo look different on the new portal?
The new portal uses a different navigation and display style, which means some logos may not appear as intended. For the best experience, we recommend uploading a version of your logo with a white or transparent background that is optimized for the new portal design.
To update your logo:
Click on your profile picture
Go to Settings & Privacy > Branding & Themes
Select your current logo.
Upload your new logo file.
Save your changes.
Your updated logo will be reflected across the new portal experience.
2. Do I need to reconnect my integrations on the new platform?
In most cases, your existing integrations will continue to work as normal. However, we have introduced new capabilities for our video conferencing integrations, including the ability to access meeting transcripts and power our new AI Note Taker features.
If you would like to use these new features, you will need to reconnect your video conferencing integrations to grant the additional permissions required.
To reconnect your integration:
Navigate to Integrations.
Locate your video conferencing provider (Zoom, Microsoft Teams, Google Meet, etc.).
Disconnect the existing integration.
Reconnect the integration and approve the requested permissions.
Confirm the connection is active.
Once reconnected, you'll be able to take advantage of transcript-based features and AI-generated session notes.