Let's begin with the basics first. What is the most basic and key difference between these 2 licenses? A Super Admin holds the highest level of authority in the Delenta platform, with complete control over all aspects of the system. In contrast, an Admin has a more limited role, with access and permissions restricted to specific areas.
Let's look at what their accounts look like to give you an idea.
Super Admin Dashboard
This account has access to it's own coach portal as well as access to the team portal.
Admin Only Dashboard
This account has access only to the Team portal dashboard.
This basic access ensures that the Admin has a more monitoring role with far less access than that for a Super Admin. Let's dive into more details on how they differ.
Money-Related Features
Super Admin | Admin Only |
Have complete authority over all monetary aspects of the team. | Admins have restricted access to monetary features. |
Can connect and manage payment integrations like Stripe and PayPal. | Can't connect or manage payment integrations. |
Have access detailed revenue reports and track earnings. | Have access detailed revenue reports and track earnings. |
Package Management
Super Admin | Admin Only |
Can create, edit and delete Company Packages. | Can create, edit and delete Company Packages. Learn more |
Can assign company packages to coaches. Learn more here. | Can assign company packages to coaches. |
Can determine pricing and payment plans for Company Packages. | Can determine pricing and payment plans for Company Packages. |
Can attach a form to company package. | Can attach a form to company package. |
Can schedule a session from a package. | Can schedule a session from a package. |
Calendar Settings & Courses
Super Admin | Admin Only |
Can set their own calendar availability and settings as a coach. | Has no access. |
Can create courses as a Coach and share with client. | Has no access to courses on the platform. |
Sessions
Super Admin | Admin Only |
Can create, edit and delete engagements under contact via CRM. | Can create, edit and delete engagements under contact via CRM. |
Can schedule a session from a package. | Can schedule a session from a package. |
CRM
Super Admin | Admin Only |
Can share a note with client and assigned coaches. Learn more here. | Can share a note with client and assigned coaches. |
Can edit client details. | Can edit client details. |
Can add Task/Goal for a client. | Can add Task/Goal for a client. |
Can access payment handling. | Can access payment handling. |
Can create and delete an activity they publish. | Can create and delete an activity they publish. |
Can create and delete contracts. | Can create and delete contracts |
My Coaches
Super Admin | Admin Only |
Can edit coach details like email id, coach/admin hourly rates. | Can edit coach details like email id, coach/admin hourly rates. |
Can invite new coach to the team account. Learn more here. | Can invite new coach to the team account. |
Can limit access for other coaches in areas like resources, packages, money, courses, payment Integration and payment notification email. | Can limit access for other coaches in areas like resources, packages, money, courses, payment Integration and payment notification email. Learn more. |
Can overview coach activities and sales. | Can overview coach activities and sales. |
Forms
Super Admin | Admin Only |
Can create forms as a coach as well as create team forms that are published to all coaches on the team via the team portal. Learn more here. | Can only create team forms via the team portal that are published to all coaches on the team via the team portal. |
Can publish, share link and automate team forms. | Can publish, share link and automate team forms. |
Can attach forms via tasks & goals. | Can attach forms via tasks & goals. |
Can attach forms in company packages. | Can attach forms in company packages. |
Can share via email with a client as a coach on the platform. | Can't share via email with a client on the platform. |
Reports
Super Admin | Admin Only |
Can access and export team reports. Learn More. | Can access and export team reports. |
Settings
Super Admin | Admin Only |
Can access all team settings and edit them. Learn more. | Can access all team settings and edit them except for subscriptions and payments. |
By understanding the distinct roles and permissions of Super Admins and Admins, you can effectively leverage the Delenta platform to manage your coaching business.